SBM service

We Are Here To Service For You .

Any advanced technology, products and solutions only acquire value when meeting customers’ need. We keep open and cooperative with our customers and help them with success by continuous innovation.

What we can provide you is not only the professional products; but also the constructive solution, the timely and considerate service. We will never stop our service after we produce the qualified products.

We spare no efforts to perfect our pre-sale, in-sale and after-sale services and focus on every detail from the design stage to final installation. The aim of our work is your satisfaction.

24/7 Consulting services all around the day

We have a great re-sale consultant team which is always available to offer you best suggestions with sincerity. All customers’ complaints are taken seriously and discussed with respective departments if necessary. The reply to the complaints will be sent within 1 hour after receiving and technical staff will be on site within 24 hours when needed.

Quality Control

Quality is the essence of the product. We have a complete quality control system to ensure the quality of each product. For any quality problem during the warranty period due to our fault, we will fully accept the liability according to contract terms. For products out of warranty period, we will try our most to provide necessary assistance.

Training & Development

We keep track of the performance of our products in practical use. Our experts are ready to answer any question you have in the operation. We also offer special training courses for you to get the most out of the products. We provide wearing parts and other accessories with our products at the factory price. We can send technical workers to help with the installation if you require.

Life in SBM

In SBM, the importance of “happy life, happy work” is widely recognized. The company makes great effort to balance employees’ work and life.The logistics department in SBM tries all out to make employees work and live in a convinient and comfortable environment. SBM provides employees with comfortable dormitories, beautiful dining halls, spacious offices, big conference rooms and other facilities for activities like basketball court, table tennis room, snooker room, karaoke room, etc. SBM firmly believe that better life leads to better work, and we will spare no effort to make our people’s life better.